CCI Rejects Plea against Google for Allegedly Giving Truecaller Exclusive Access to User Data

CCI Rejects Plea against Google for Allegedly Giving Truecaller Exclusive Access to User Data
Photo: The ET 28.06.2024 312

Indian antitrust watchdog has rejected a charge of abuse of dominance against Google India.

The Competition Commission of India has dismissed a complaint against Google India alleging the tech giant abused its dominant position to favour Truecaller in the market for caller ID and spam protection apps, as it found no evidence of violation of competition law.

The ruling came on a complaint filed by Rachna Khaira (informant) accusing Google of granting exclusive access to Truecaller to share private contact information while prohibiting other apps from doing the same.

Further, she alleged that this practice has distorted the market and created a monopoly for Truecaller. The informant also alleged that Google's developer policy prohibits unauthorised disclosure of non-public contacts, and Truecaller’s privacy policy, to which she argued allowed the sharing of such information.

Further, Khaira alleged that Google favoured Truecaller due to commercial arrangements involving Google’s cloud storage and advertising services.

The regulator after reviewing submissions from both Google and Khaira, found that the informant's claims were unsubstantiated.

The competition watchdog also addressed the commercial relationship allegations against the tech major, stating that mere commercial relationships do not imply preferential treatment unless proven.

However, the regulator found no evidence suggesting that these changes granted Truecaller a competitive advantage over its rivals.

The request for interim relief by the informant to temporarily block Truecaller from operating on the Play Store was also rejected by the competition watchdog.

Source: The Hindu

digital markets  India 

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